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What is ISO?
The International
Standards Organization (known as ISO) has developed an internationally
recognized set of standards for measuring different business
processes (the ISO 9000 series). They are not specific
quality programs, but rather systems for validating that
a business meets a set of standards in the way it documents
its day-to-day business functions. The ISO 9002 standards
apply to a wide range of businesses, including wholesale
distribution companies like NEW.
What does ISO-9002 certification
mean to NEW customers?
Norton Electric
Wholesale's ISO compliance translates into tremendous customer
confidence. It means that NEW can and will meet its
customer requirements for electrical products. NEW
has established a plan of actions and controls to absolutely
ensure customer satisfaction. Their collective commitment
to quality ensures that NEW customers can expect:
- On
time delivery
- Lower
transaction costs
- Knowledgeable
and trained staff
- Quick
response time
- Complete
state-of-the-art electrical product selection
- Direct
access to an ISO Quality Administrator
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